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COMPUTERISED GUEST INFORMATION TRACKING SYSTEM
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF STUDY.
Information technology is an essential tool to
guest tracking. The faster and more effectively it works, the safer our
business management is.
Information system (IS) refers to a system that
comprises of persons, data records and activities that process data and
information in an organization, and it includes the organization‟s manual and
automated processes. In a narrow sense, the term information system refers to
the specific application software that is used to store data records in a
computer system and automates some of the information-processing activities of
the organization.
The term information technology has ballooned to
encompass many aspects of computing and technology, and the term has become
very recognizable. The information technology umbrella can be quite large,
covering many fields. IT professionals perform a variety of duties that range
from installing applications to designing complex computer networks and
information database.
Since the first wave of computerization in the
1970‟s, the implementation of information technology within policing has been
questioned and often met with resistance. The development of an information
technology strategy must be viewed in the context of increasing expectations
and pressure for reform within organizations.
The business environment in which banks operate
is changing; increased demands for efficiency has led to information technology
being recognized as a valuable and innovative addition to guest tracking
system.
Over the last decade, computer and telecommunication
technologies have developed at an extraordinary rate. Increased computer power,
advances in data transmission, attractive and user-friendly graphic interfaces
present bank with unprecedented capacity to collect, store, analyze and share
data with stakeholders inside and outside of bank.
Historically, the innovation of information
systems has served as the catalyst for dramatic changes in the organization
work and has presented both opportunities and challenges to operators.
Some banks have made tremendous efforts in
creating databases for guest information system for security purposes.
1.2 STATEMENT OF PROBLEM
Keeping record of visitors in a bank has been a
big task for the management. Often the identity of the guest is forgotten as
soon as he/she leaves the bank. This is a big security risk as there is need to
maintain an automated record of daily visitors to the bank in case security
issues arise.
1.3 PURPOSE OF STUDY
The purpose of this study is to design software
that will serve as an electronic register to keep record of daily guest to the
bank. The software will maintain a centralized database system for the purpose
of information sharing.
1.4 SIGNIFICANCE OF THE STUDY
The software developed will be beneficial to the
bank management in so many ways:
1. Maintain a centralized database for Guest
records
2. Retrieve previous information on guest from
the system easily using serial query language
3. Have a good surveillance on the guest
information for security purposes
4. Know the number of guest they receive on daily
basis
5. Track the frequency of a guest visitation to
the bank
1.5 OBJECTIVE OF STUDY
The purpose of this research work is to develop a
system that should be able to achieve the following:
1. To provide an electronic register to keep
record of guest visit to the bank
2. To produce a system where information and
output report will be produced much faster, more accurately and more detailed.
3. Keeping record of total number of guest coming
to the bank on daily basis.
4. Keep track of old guest in case of any
security breach.
5. Provide password to prevent unauthorized users
from accessing and manipulating information.
1.6 SCOPE OF THE STUDY
This research project covers only records on the
banks managers guest and some other management staff, as it will be difficult
to maintain guest record on every staff of the bank.
1.7 CONSTRAINS AND LIMITATION
Due to time constraint and limited resources, the
use of biometric could not be incorporated into the work for authentic identification
of guest.
1.8 DEFINTION OF TERMS
ARRIVAL FILE: This is master file consisting of
the guest name, companies name and address, state, country, nationality,
profession etc. which also include the mode of payment to be used by the guest.
DATABASE: This is the collection of related
data/information
GUEST: This guest are used in the contest of the
work refers to individual, companies or corporate bodies that visited the bank
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