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DESIGN AND
IMPLEMENTATION OF A COMPUTERIZED INFORMATION SYSTEM FOR A MULTI SERVICE RENTAL
COMPANY
CHAPTER ONE
1.0 INTRODUCTION
Most rental service firms today still use manual information
system because their information needs are of moderate size and managers of
such firms have probably been enjoying the manual system as regards to their
relatively and comfortable low level of transaction activities.
With the high level of social activities been experienced, It
is only the rental firms with very large information or high capacity of rental
service with rapid rate of renting per item that are likely to survive
pressure, and therefore should link information system to business strategy.
With this pressure, there is a need to improve corporate effectiveness through
their own involvement in system planning to ensure that business strategy is
developed in the context of the computerized environment.
Among the many rental service centers, majority adopted a
great variety of manual information system for management activities most of
which are single file system. This single file system does not offer
opportunities for easy manipulation of data to provide managers an insight into
transaction reports such as to rapid statistics for operation analysis, it does
not provide instant access to information for controlling and directing the
firm. At this point we can see that the world of rental service business lacks
conclusion data in the relative effectiveness of manual information system
versus computerized information system.
Different rental service centers at various level of
activities with different critical level will agree that stress, confusion and
errors increase with increase in volume of information as the transaction
activities rises, and there is a great point where manual information system
will not operate successfully.
In this respect, computerized rental service management
information system has been developed to provide BRAHAM RENTALS with
consistency, comprehensive and reasonable accurate information for planning
directly and controlling the activities for which they are responsible and for
making timely and effective decision.
1.1 STATEMENT OF THE PROBLEM
There are problems faced by the management of BRAHAM RENTALS
, this problems can be attributed to the fact that they use manual information
processing in their activities. These problems include:
Errors and inaccuracy since all computations are done
manually.
Updating activities are time consuming very poor and lacks
accuracy.
Lack of adequate information for decision making.
Inconsistency and redundancy are often encountered in the
information processing system for the generation of management information.
Processing of information is usually time consuming and most
times with undesired out
This project work is prompted by the problems of Braham
Rentals to find a lasting solution to these problems.
1.2 PURPOSE OF THE STUDY
The purpose of this study is to design a computerized
information system that will replace the manual procedures of carrying out
operations in the existing management information system of BRAHAM RENTAL
SERVICES.
The designed system will be able to:-
Make entries of all transactions made.
Make necessary equals of relevant information about all the
transaction made between the firm and the client.
produce reports for managerial use to make good plans, Direct
and control the activities in the firm as well as. Taking effective decision to
suit any decision.
1.3 AIMS AND OBJECTIVE
The aims and objectives of this project is to design a
computerized rental services management information system for BRAHAM RENTAL
SERVICES that will aid in the following:
To reduce the average response time to management enquiry
concerning transaction status.
To produce timely accurate and up to date report for
management purpose.
To aid the administration and management to eliminate
avoidable inefficiency.
Finally to explore all capacities of computer in the area of
speed, efficiency and security of data.
1.4 SCOPE OF THE STUDY
The scope of this covers the normal operational procedures of
data processing and information about all rental transactions made on BRAHAM
RENTAL SERVICES. The project scope extends from the point of customers booking
of items to the point these items are leased.
1.5 LIMITATION OF THE STUDY
This work is limited to the application of computerized
information management system in BRAHAM RENTAL SERVICES. However during the
course of this project work, there are factors militated against my carrying
out of this work. they include:-
Lack of time
High cost of production
Lack of adequate research materials.
1.6 ASSUMPTION
Some assumptions made while carrying out this work was that
the data I collected from BRAHAM RENTAL SERVICES and some rental services
centers was accurate and valid due to their maximum co-operation and interest
with regards to the study concerned.
1.7 DEFINITION OF TERMS
Some technical term have been used on this work and the whole
system will be meaningless if the terms are not the explicitly explained.
Data: These are facts and figures which are examined to
produce information
File: this is a collection or group of related records.
Flowchart: this is a system analysis tool that provide a
graphical presentation of a sequence to represent the operation.
Information: this refers to data that have been processed in
such a way as to be useful to the recipient.
Transaction: this refers to business carried out between
people, usually buying and selling of goods and services
Record: this is a written account of something that is kept,
so that it can be looked at and used in future. It is also a set of related
fields in a given system.
Report: information reaches to managers from the M.L.A by a
virility of analysis statistics statement etc. which ear generally be referred
to as reports.
Rentals: This is the act of making a payment; usually an
amount fixed by contact made by a person or agency at specified intervals, in
return for the right to occupy or use the property that person or agency
Services: this refers to a business whose work involves doing
something for customers and not producing or buying and selling of goods.
System: A system is a network of the interrelated part of
procedures that the joined together to efficiently accomplish a goal.
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